At Innershift (Lina Cherry), we respect your privacy and are committed to protecting the personal information of our current and potential clients, trainees, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our ICF-accredited coaching programs.
1. Information We Collect
We may collect the following information when you visit our website, register for a program, or contact us:
- Personal Identification Information: Name, email address, phone number, billing details.
- Professional Information: Coaching background, experience, and training interests.
- Technical Information: IP address, browser type, device information, and cookies for improving website performance.
2. How We Use Your Information
We use your personal information for the following purposes:
- To register and manage your enrollment in our ICF-accredited coaching programs.
- To communicate with you regarding schedules, program updates, and support.
- To process payments securely.
- To provide certification, continuing education, and accreditation records.
- To send you relevant updates, newsletters, or promotional material (only if you opt in).
- To comply with legal, regulatory, and accreditation requirements.
3. How We Protect Your Information
- All personal information is stored securely on password-protected systems with restricted access.
- Data transfers are encrypted via SSL/HTTPS.
- We regularly update security protocols to prevent unauthorized access, misuse, or loss.
- Only authorized personnel, bound by confidentiality, can access your data.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data only with:
- Coach Masters Academy (our accredited partner) for program delivery and certification purposes.
- Payment processors for secure transactions.
- Regulatory and accreditation bodies (e.g., ICF) when required to validate certification.
- Legal authorities, only if required by law.
5. Data Retention
We retain personal data only as long as necessary for program delivery, certification, and legal compliance. You may request data deletion at any time, unless retention is legally required.
6. Your Rights
As a client or trainee, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Withdraw consent for marketing communications.
- Request deletion of your personal data (subject to accreditation/legal requirements).
7. Cookies and Tracking Technologies
Our website may use cookies to improve user experience, track engagement, and analyze traffic. You can disable cookies in your browser settings if you prefer.
8. International Data Transfers
Since we operate in the Middle East and collaborate with global partners, your data may be processed outside your country of residence. We ensure such transfers comply with applicable data protection laws.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business practices. Updates will be posted on our website with a revised “Effective Date.”